Orders are processed quickly in order to be shipped to you as soon as possible. If you wish to modify or cancel your order, contact us immediately at contact@unnieandco.fr. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been validated.

At the moment we ship to France and Europe. However, we are actively working to offer international shipping soon.

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We currently offer MondialRelay. However, we are actively working to offer you Colissimo delivery.

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Once your order has been shipped, you will receive an email with a tracking number. You can track your package directly via our website or on the carrier's website.

If your package is lost or damaged, please contact our customer service at commande@unnieandco.com with your order number. We will do our best to find a solution.

Each product contains a detailed description and usage tips. If you have any doubts, contact our customer service or check out our blog for guides tailored to your skin type.

Most of the Korean skincare brands we carry are cruelty-free and/or Vegan. Check the product sheet for more details.

Most treatments have a shelf life of 12 to 24 months after opening. The expiration date is indicated on the packaging.

Once the return is validated, the refund will be made to your initial payment method within 3 to 5 business days, depending on the policies of your card issuer.